Privacy Policy

Effective Date: November 10, 2026

At CompuCell, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, request repair services, or otherwise interact with our business.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our website, contact us, purchase products, or use our services.

Personal Information

This may include:

  • Name and contact information, including email address, phone number, and mailing address.

  • Billing and shipping information.

  • Order details, purchase history, and transaction records.

  • Information submitted through contact forms, service requests, or customer support inquiries.

  • Device information provided when requesting computer or electronics repair services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address and approximate geographic location.

  • Browser type, operating system, and device information.

  • Pages visited and time spent on our website.

  • Referral sources and website interaction data.

  • Cookies and similar tracking technologies.

Payment Information

Payments may be processed through secure third-party payment providers. CompuCell does not intentionally store complete credit card information on its own systems. Payment processors may collect and process payment information according to their respective privacy policies.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing orders and providing purchased products or services.

  • Scheduling, performing, and managing computer and electronics repairs.

  • Communicating with customers regarding orders, repairs, warranties, and service updates.

  • Responding to customer questions and support requests.

  • Improving our website, products, and customer experience.

  • Sending promotional communications where permitted by law.

  • Detecting fraud, preventing unauthorized transactions, and maintaining security.

  • Complying with applicable legal and regulatory obligations.

We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.

3. Computer and Device Repair Privacy

CompuCell understands that computers, smartphones, gaming consoles, and other electronic devices may contain sensitive personal information.

When performing repair or diagnostic services:

  • We make reasonable efforts to respect and protect customer data.

  • Access to personal files or information is limited to what is reasonably necessary to diagnose, test, or repair the device.

  • We do not intentionally access, copy, or disclose personal files unrelated to the requested service.

  • We recommend that customers back up important data before submitting devices for service.

  • Customers should remove or secure sensitive information whenever practical.

Although we take reasonable precautions, device repair may involve risks of data loss or corruption. Customers are encouraged to maintain independent backups of important information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and support advertising activities.

These technologies may be used to:

  • Remember website preferences.

  • Analyze website traffic and performance.

  • Improve navigation and user experience.

  • Measure the effectiveness of advertising campaigns.

  • Deliver relevant advertisements through third-party platforms.

We may use services such as Google Analytics, Meta Pixel, or other analytics and advertising tools.

Visitors may manage cookies through their browser settings and any cookie preference tools provided on our website.

5. Sharing of Information

CompuCell does not sell customer contact lists to third parties.

We may share personal information with trusted service providers when reasonably necessary to operate our business, including:

  • Payment processing companies.

  • Shipping and delivery providers.

  • Website hosting and technology providers.

  • Customer communication and support platforms.

  • Advertising and analytics service providers.

  • Financing providers when customers choose to apply for financing.

These providers may process information in accordance with their own privacy policies and applicable contractual obligations.

We may also disclose information when required by law, to respond to valid legal requests, protect our rights, or prevent fraud and security threats.

6. Third-Party Financing Services

CompuCell may offer customers access to financing or installment payment options through independent third-party providers.

When customers apply for financing, they may be redirected to a third-party website or application.

Financing providers are responsible for their own collection, processing, and protection of information submitted directly to them.

We encourage customers to review the privacy policies and terms of financing providers before submitting personal or financial information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

While we strive to protect customer information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, and meeting legal or accounting requirements.

When information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information, subject to applicable exceptions.

  • Request information about how personal information is collected, used, and disclosed.

  • Opt out of certain uses or disclosures of personal information where required by law.

  • Withdraw consent for certain communications or processing activities where applicable.

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

These rights may include requesting access, correction, or deletion of personal information, and opting out of the sale or sharing of personal information for cross-context behavioral advertising.

CompuCell will not discriminate against customers for exercising applicable privacy rights.

To submit a privacy-related request, please contact us using the information provided below.

10. Marketing Communications

With your consent where required, we may send promotional emails, text messages, or other communications about our products, special offers, and services.

You may opt out of promotional emails by following the unsubscribe instructions included in those messages.

You may opt out of promotional text messages by following the opt-out instructions provided in the messages.

Opting out of marketing communications does not prevent us from sending necessary transactional or service-related notifications.

11. Third-Party Websites

Our website may contain links to third-party websites, including payment processors, financing companies, product manufacturers, and social media platforms.

CompuCell is not responsible for the privacy practices or content of websites operated by third parties.

We encourage visitors to review the privacy policies of any external websites they access.

12. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

CompuCell reserves the right to update or modify this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

CompuCell

Fontana, California, USA

Phone: (909) 365-3677

Email: contact@compucell.tech

Website: www.compucell.tech

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.